Roadmapping
Stakeholder research created a shared definition of the product and its priorities.
The context
Amplify impact by training the trainers.
Hope Street Group works to expand access to economic opportunity. Skilling America supports that mission by helping workforce professionals strengthen their skills, share knowledge, and better serve job seekers across the country.
01 · The challenge
Learning was only one part of the system.
The platform needed to deliver curriculum while also supporting credentials, professional profiles, collaboration, administration, and evidence of program impact.
- 01Connect several learning and credential systems behind one identity.
- 02Create a useful community for sharing practices and resources.
- 03Give program leaders visibility into participation and outcomes.
02 · The approach
Align the roadmap before writing the platform.
We joined at inception, interviewed stakeholders, translated the vision into detailed requirements, and built a working proof of concept that established the technical direction.
Connected learning
LMS, SCORM, credentials, and profiles work through a unified experience.
Community by design
Discussion, private messaging, shared assets, search, and moderation support peers.
03 · The product
Coursework, credentials, and community in one place.
Learners can build expertise and professional identity while administrators understand how the program is growing.
04 · The result
A digital home for a nationwide professional community.
- 01Integrated learning, progress tracking, and certificate issuance.
- 02Profiles and discussion tools that extend learning beyond coursework.
- 03Administrative visibility into learners, activity, and demographics.
- 04A scalable platform Hope Street Group could continue expanding.
Source Labs was instrumental in our digital transformation. The scalability and quality of Skilling America reflects their work ethic, technical capability, and attention to detail.Christine HubleySenior Director, Hope Street Group